Shipping Information

Quick Shipping Info

Free Shipping

We provide free curbside shipping to anywhere in Canada. This can save you hundreds of dollars in shipping charges alone! See the FAQs below for more information.

Mattresses & Foundations

Mattresses & foundations ship in 10-12 working days (excludes major holidays) via FedEx or UPS with curbside delivery. Once shipped, delivery takes approximately 5-7 working days.

Accessories

Accessories (such as sheets, pillows, and protectors) usually ship via FedEx or UPS and will arrive within 15 days. Accessories ship separately from your mattresses and/or adjustable beds.

Shipping FAQ

How long will it be before I receive my order?

Mattresses & foundations ship in 10-12 working days (excludes major holidays) via FedEx or UPS with curbside delivery. Once shipped, delivery takes approximately 5-7 working days.

Accessories are shipped via FedEx or UPS. They arrive in approximately 1-2 weeks.

How do I track the status of my order?

You can Sign in to your account anytime to check the status of your order. As an alternative, you may contact our friendly and responsive customer service team with any questions by phone at 800-500-4233, or by email at cs@amerisleep.ca.

Will my order arrive all at once or in separate packages or shipments?

Typically, an order will arrive in 2-3 shipments with accessories being the first to arrive followed by mattresses and finally adjustable beds. Mattresses and foundations are shipped and usually arrive at the same time.

I placed my order with standard delivery, but I need it sooner!

Please call us at your earliest convenience so that we may discuss options to expedite your shipments.

Will I have to sign for my packages?

Accessories, mattresses, and foundations typically do not require a signature for delivery.

Don't see your question here? Call or email us for an answer!

Product Information, Expediting Delivery, Sales
800-500-4233  |  info@amerisleep.ca

Order Tracking and Status Updates
800-500-4233  |  cs@amerisleep.ca

Track order status

There's three easy ways to check the status of your order.
1. Sign in to your account
2. Email customer service at cs@amerisleep.ca
3. Call our customer service team directly at 800-500-4233